Privacy Policy

VISUALIZE YOUR NEW ROOF

Last updated March 13, 2025

This privacy notice for Red Head Roofing Ltd. (‘we’, ‘us’, or ‘our’) describes how and why we collect, store, use, and/or share (‘process’) your information when you use our services (‘Services’), such as when you:

  • Visit our website at https://readheadroofing.ca/ or any website of ours that links to this privacy notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have any further questions or concerns, please contact us at john@redheadroofing.ca.

SUMMARY OF KEY POINTS

This summary highlights key points from our privacy notice. For more details, refer to the table of contents below.

  • What personal information do we process?
    • We may process personal information depending on your interactions with our Services, choices, and features used.
  • Sensitive Personal Information? No, we do not process sensitive personal information.
  • Information from third parties? No, we do not receive information from third parties.
  • How do we process your information?
    • To provide, improve, and administer Services
    • To communicate with you
    • For security and fraud prevention
    • To comply with the law
    • Other purposes with your consent
  • When and with whom do we share your information? In specific situations and with specific third parties.
  • How do we keep your information safe? Through organizational and technical measures, but no method is 100% secure.
  • What are your rights? You have rights under applicable privacy laws.
  • How to exercise your rights? Contact us or submit a data subject access request.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  6. HOW LONG DO WE KEEP YOUR INFORMATION?
  7. HOW DO WE KEEP YOUR INFORMATION SAFE?
  8. DO WE COLLECT INFORMATION FROM MINORS?
  9. WHAT ARE YOUR PRIVACY RIGHTS?
  10. CONTROLS FOR DO-NOT-TRACK FEATURES
  11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  12. DO WE MAKE UPDATES TO THIS NOTICE?
  13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us:

We collect personal information you voluntarily provide when interested in our Services, participating in activities, or contacting us, including:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Contact preferences
  • Contact or authentication data
  • Billing addresses

We do not process sensitive information.

All provided information must be accurate, complete, and updated as needed.

Information automatically collected:

We automatically collect certain technical information when you use our Services, including:

  • IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Country and location
  • Usage and performance data

This information is used for security, analytics, and reporting.

Collected data includes:

  • Log and Usage Data: Diagnostic and performance logs including IP addresses, device info, browser type.
  • Device Data: Computer, phone, or tablet data.
  • Location Data: Collected via GPS and other technologies; users can opt-out by disabling location settings.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

  • Deliver requested services.
  • Facilitate communication.
  • Send targeted advertising.
  • Protect and secure our Services.
  • Analyze usage trends.
  • Measure marketing effectiveness.
  • Comply with legal obligations.

3. WHAT LEGAL BASES DO WE RELY ON?

We process information based on:

  • Your explicit or implied consent (withdrawable at any time).
  • Legal obligations or legitimate interests.
  • Exceptional circumstances allowed by law, such as:
    • Protecting an individual’s interest.
    • Fraud prevention.
    • Compliance with legal obligations.
    • Specific scenarios defined by applicable regulations.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information:

  • With service providers (Google Analytics, Google Maps API).
  • During business transactions like mergers or acquisitions.

We do not sell or share personal information commercially.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. See our Cookie Notice for details.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep information as long as necessary or as required by law, then securely delete or anonymize it.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use technical and organizational security measures but cannot guarantee absolute security from unauthorized access.

8. DO WE COLLECT INFORMATION FROM MINORS?

No. We do not collect or market to individuals under 18.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on location, you have the right to:

  • Access, change, or delete your personal information.
  • Withdraw consent at any time.

Contact us at john@redheadroofing.ca to exercise these rights.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Currently, we do not respond to browser DNT signals due to a lack of an established standard.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes, U.S. residents have rights specific to their personal information. See full notice for details.

12. DO WE MAKE UPDATES TO THIS NOTICE?

We update this notice periodically. Material changes will be communicated to you clearly.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Contact us at john@redheadroofing.ca or through our website.

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

To review, update, or delete your personal data, contact us directly. We will act in accordance with applicable laws.

For further inquiries, contact us at:

john@redheadroofing.ca.